Out of office message

If you’re a small business owner, your out of office message deserves some real consideration. Most importantly, have one and commit to letting it take the strain. If you’re planning a break, take a break! Here are some hints to make your message really work for you while you relax!

Dec 19, 2018
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Too often our out of office message is the last thing we do as we’re rushing to switch off the computer in our last day before the holidays. But a bit of time thinking about it can really help us.

After writing when you will be back in the office, consider some other information you could provide. 

What are people most likely to be contacting you for? Do you have somewhere where that information is already accessible e.g. a FAQs section on your website? Direct people there.

Is there an alternative or near-alternative service provider or equivalent that is usually open in the holidays? Especially if you work in a helping industry, you just want people to find the help they need when they need it. And signposting people to a competitor does wonders for your reputation and helps build your business network. (Don’t believe me, watch Miracle on 34th Street!)

What could you provide for any potential customer while you are away? Do you have downloads or relevant blog posts? Adding links like these to your out of office message means you are still engaging with and encouraging your potential clients and customers. 

When you return to the office, don’t forget to switch your out of office message back off (I see so many instances of people forgetting this!) and to touch base with those who have left you messages. 

In short, take the time to make your out of office message as helpful as it can possibly be. And then go and enjoy yourself! Happy Holidays!🎄 🎅 


Angharad Boyson

Founder and Head Coach, bright rebel coaching ltd

I am a coach who specialises in helping people live fearlessly with passion, purpose and balance. After 17 years in the Royal Air Force, I was ready for a change. But I wasn't really sure what that change was. Qualifying as a coach has taught me a lot about how my self-worth isn't tied up in my occupational identity, that living passionately and with purpose doesn't have to mean working every single hour and that I can feel fulfilled, happy and whole without working 60+ hours a week. It's not an exaggeration to say that my life is very different these days! I work with clients to: Establish your goals and understand what changes you would like to make. Identify why these changes are important to you. Create an action plan to make positive and unambiguous change at mindset, cognitive and behavioural levels. Predict obstacles and how to overcome them. Increase your self-awareness so that you naturally begin to coach yourself. I’m an Associate Certified Coach with the International Coaching Federation, hold a Masters in Occupational Psychology, trained with Barefoot Coaching, enjoy triathlon training, vanilla lattes and movie time with my 6 year old daughter and my husband. I am currently based in Canberra, Australia (so do come and follow bright rebel coaching on IG if you'd like to see some photos of the gorgeous scenery here)! I do face-to-face coaching as well as audio-visual coaching and a limited number of workshops and webinars on holistic topics such as wellbeing, resilience and goal-setting.

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