Out of office message

If you’re a small business owner, your out of office message deserves some real consideration. Most importantly, have one and commit to letting it take the strain. If you’re planning a break, take a break! Here are some hints to make your message really work for you while you relax!

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Dec 19, 2018

Too often our out of office message is the last thing we do as we’re rushing to switch off the computer in our last day before the holidays. But a bit of time thinking about it can really help us.

After writing when you will be back in the office, consider some other information you could provide. 

What are people most likely to be contacting you for? Do you have somewhere where that information is already accessible e.g. a FAQs section on your website? Direct people there.

Is there an alternative or near-alternative service provider or equivalent that is usually open in the holidays? Especially if you work in a helping industry, you just want people to find the help they need when they need it. And signposting people to a competitor does wonders for your reputation and helps build your business network. (Don’t believe me, watch Miracle on 34th Street!)

What could you provide for any potential customer while you are away? Do you have downloads or relevant blog posts? Adding links like these to your out of office message means you are still engaging with and encouraging your potential clients and customers. 

When you return to the office, don’t forget to switch your out of office message back off (I see so many instances of people forgetting this!) and to touch base with those who have left you messages. 

In short, take the time to make your out of office message as helpful as it can possibly be. And then go and enjoy yourself! Happy Holidays!🎄 🎅 

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Angharad Boyson

Founder and Head Coach, bright rebel coaching ltd

I am a coach who specialises in helping people live fearlessly with passion, purpose and balance. For 17 years, I was an Officer in the Royal Air Force. While there were some jobs I loved, it never felt like it was something I was passionate about. When I left, I set up my own creative business and did some freelance consultancy work. It took me a while to figure out my new identity and to find a way to balance work with being a mum and having a life of my own. Doing a mastermind at a business retreat and conducting qualitative interviews as part of my consultancy work, I realised that coaching is where my passion really lies. I immediately started doing my Post Graduate Certificate in Personal and Business Coaching and I’ve never looked back. I want to help you discover where your passion lies. I want you to wake up excited about what each day brings and to never hate Mondays again! You can overcome all of the fears that are holding you back and live a life with passion, purpose and balance. If you need some help and support with that, that’s exactly the kind of coaching I offer. I’m a member of the International Coaching Federation, hold a Masters in Occupational Psychology, trained with Barefoot Coaching, enjoy triathlon training, vanilla lattes and movie time with my 6 year old daughter and my husband.

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