Stuck in a repeating pattern at work?
When you're so frustrated that all you can do is focus on what someone else is doing wrong, it's a sign that you need to step back and look at it differently.
Many years ago I was told that I would never change someone else's behaviour. I was reliably informed that I only had power over my own behaviour and that if I changed, then a shift would naturally occur in the other person.
I understood it intellectually but applying it was hard.
Relationships at work matter. We spend most of our time there, so we should feel able to express ourselves freely and co-create productively.
But what happens when we get caught in a pattern with others that just keeps repeating?
We think, "If only that person would change, then it would be better." We can only see what's going on with the other person.
Introducing Sarah the boss ...
Sarah's fed up that Lucy (a member of her team) keeps coming to her, updating her on everything and asking questions that really she should be able to answer herself.
Sarah's frustrated because she's spending far too much time trying to help Lucy and it's not achieving anything. She keeps directing her but it's not working. Lucy just keeps bouncing back like a puppy and asking more questions.
As far as Sarah's concerned, the problem is Lucy.
But what if there's another perspective?
Sarah's locked into a pattern of behaviour that keeps creating the same result. She wants Lucy to change but she needs to look at her role in the dance. Perhaps there's a part of Sarah that likes to be in control?
If Sarah was to shift her behaviour, stop instructing Lucy and start asking questions that guided Lucy to her own solutions, she would start to shift the pattern. The whole time she's in the pattern, it's invisible to her. She has to let go of the dance, step back and see her part in it before she can change it.
If you're stuck in a repeating pattern and blaming someone else, try this ...
- Step back and get some distance.
- Decide consciously to be responsible for your part.
- Take a piece of paper and write down your action and their response in the dance you both play. Ask yourself, "When I do this, what does the other person do?"
Get to the heart of the pattern by only using one verb to describe it
e.g. I control -----> (s)he questions, or I talk ---------> (s)he resists.
- Ask yourself, "What else can I do that will create a different response?" Look for a different verb e.g. ask or listen for the previous examples.
- Practice choosing the new response and applying it.