How to be a boss: leading with confidence

What differentiates a manager from a leader? Business guru, Peter Drucker said, "management is doing things right; leadership is doing the right things." This blog is part one in a series of two, where Beverly Landais explores how you can transition from a good manager to an effective leader.

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What comes to mind when you consider the nature of leadership? Perhaps it is someone with the ability to get followers. Maybe you think leadership to be the single-minded pursuit of an end goal? Leadership isn’t just about vision, planning and effective execution. It is also about engaging others. This requires empathy, effective communication, plus the ability to motivate and encourage. Authentic leadership can, therefore, be said to be the art of motivating people to work together in the pursuit of a common goal. In contrast, management is the ability to organise resources and assign tasks in such a way as to achieve the defined goal. 

Learning to lead
Observing leaders in action is an excellent way of learning how to become one yourself. If you don't have any immediate role models, then take a look at TED talks on leadership such as Simon Sinek's simple but powerful model for effective leadership, starting with the question: "Why?" You might read about the leadership styles of people like Nelson Mandela, Steve Job or Oprah Winfrey. 

Also, why not think about those in your social circle and local community who exhibit outstanding leadership skills. Consider their attitude, behaviour and actions. What does it tell you about their values? Which resonate with you? How might you bring more of this approach to your life?

"If your actions create a legacy that inspires others to dream more, learn more, do more and become more, then, you are an excellent leader", Dolly Parton, entertainment legend, businesswoman and humanitarian. 

Leadership is a mindset, not a job title
Arguably one of the most important skills any leader needs is to be able to think strategically. Taking a strategic approach means having a vision of where you want to be and working to achieve that. The best strategic thinkers focus on the vital few issues that drive their vision forward to reality. Practice this leadership trait by pausing before you dive into something significant. Ask yourself - does this take me closer to where I want to be? Now you can make conscious choices about how you spend your time, energy and resources. 

Six Leadership Styles
Next is to gain an appreciation of the different leadership styles available and map where you sit today. Business psychologist Daniel Goleman defined Six Leadership Styles uncovered among the executives he studied. These are: 

  • The commanding leader demands compliance. If this style can be summed up in one phrase, it would be "Do what I tell you." 
  • The visionary leader mobilises the team toward a shared vision and focuses on end goals, leaving the means up to everyone. If this style were summed up in one phrase, it would be "Come with me." 
  • The affiliative leader works to create emotional connections that create a sense of bonding and belonging to the organisation. If this style were summed up in one phrase, it would be "People come first." 
  • The democratic leader builds consensus through participation. If this style were summed up in one phrase, it would be "What do you think?" 
  • The pacesetting leader expects and models excellence and self-direction. If this style were summed up in one phrase, it would be "Do as I do, now." 
  • The coaching leader focuses on developing the potential in people. If this style were summed up in one phrase, it would be "What are the options?" 

Working with Emotional Intelligence
Goleman observed that each of the six leadership styles comes from the use of Emotional Intelligence; this involves being mindful as to which method might be appropriate and under what circumstances. If you wish to become an effective leader, you need to understand what all of this means for you. It helps if you operate from a clear set of values that are important to you as these will guide your actions. If you are unsure, then begin by understanding your strengths and the way you use them.

Here's a simple process that you might like to try: think back to a time when you successfully overcame a challenge. What motivated you to push on? How did you go about this? Which personal resources did you tap? Make a list of your answers. Test your beliefs by asking for feedback from people who know you well. What do they think is your leadership style, and how well does it work?  Armed with this information, you will help you develop deeper connections to the values and preferences that motivate and drive you.

Developing a flexible leadership style
Now consider each of the six leadership styles. Which is closest to your 'go-to' approach? Which ones do you rarely use? Most people tend toward one leadership style more than another. However, one strategy doesn't fit all scenarios. Some circumstances, such as in a crisis, may require a firm top-down approach. Other situations, such as generating ideas, will benefit from a coaching approach that encourages individuals to work things out for themselves.

Learning how to flex your leadership style is vital, and this takes effort and practice. The rewards are great, so it is worth persevering. The people who report to you likely perform better if you develop a wide range of styles and apply these mindfully. Likewise, by understanding the preferred leadership style of your superiors, you can adjust your response and encourage them to flex their approach to improve their management of you.

Part 2 in this series of 'How to be a boss' written by certified coach, Beverly Landais will be published in March. To subscribe to Beverly's monthly newsletter and access free self-coaching resources, click here. 

Beverly Landais PCC

Certified Personal & Team Coach: enabling people to be at their resourceful best ,

We live in an ever-changing dynamic world. At best, this can be exhilarating and provide excellent opportunities for personal growth. At worst, it can be exhausting and stressful as you try to do it all, which can lead to the feeling that you are doing nothing well. Maybe you are in such a situation? Perhaps you have reached a point where you long to create the life that you want rather than the one that is happening? If so, I may be the right coach to support you. My purpose is simple. I work with people to help them be at their resourceful best. I bring all of my expertise to the service of my clients. My skill set includes 30 years of experience in business, including board level. As a Professional Certified Coach and Positive Psychology Practitioner, I can help you to think your options through, make better choices and do the things that promote wellbeing, bring personal as well as professional satisfaction and make you happy. I am particularly skilled in supporting those who are at a crossroads in their life. My coaching approach can help you gain a clear understanding of your values, motivators, drivers, strengths and consider the impact of blind spots – and what you can do to mitigate these. I work via video calls, by phone and email. Should you wish to arrange a 30-minute complimentary discovery session, please contact me via