Dealing with rapid change and emotional rollercoasters

You will notice that I did not use the B word in the title, and that is because this article is not about Brexit. There have been enough of those already. It is more about how we as human beings, employers or employees, citizens and family members respond to change and what we can learn from our reactions to the events of recent weeks.

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Change is the only constant in life apparently, and if we were ever unsure of this, boy do we know it now. One of my favourite quips from this period goes something like this; ‘my son is considering a degree in Politics, focussing on the period end of June to the beginning of July 2016’. As a Politics graduate of another age this resonated with me and still makes me smile.

Now that the dust has settled on the referendum decision I have become more aware that whilst recent weeks have been fast changing and extraordinary in many ways, they are by no means unique. In my lifetime alone (I will show my age here) I have witnessed our original decision to enter the ‘common market’, decimalisation, the first moon landing, the hurricaine of 1987, followed swiftly by ‘black Friday’ the collapse of the Soviet union and then the Berlin Wall, The Iraq wars, 9:11, 7:7, the financial crash and so on.

So what? I hear some of you say. Well my first point is that it can help to contextualise change and to keep it in perspective. The consequences of the Brexit decision will now play out over a period of months and years and we are going to have to get used to more uncertainty. None of us really knows the detail but we can at least mange our responses to what happens in constructive ways. History and experience tells us that things are rarely as bad as we may fear or as good as we may hope and that reality will probably lie somewhere in between.

Just writing that paragraph has had a calming effect on me, as it may have done on you when reading it. Writing can be highly cathartic and it’s one of the reasons I and many others write articles and blogs. It helps us to make sense of the world and our own experiences and to put them into some kind of order. Try it and you might be surprised. Even if it’s a simple to do list of priorities and goals there is plenty of evidence of the psychological (not to mention self-fulfilling) benefits of writing them down.

Lesson one; try to keep events in perspective. Change is normal and unavoidable. Our responses to it are our own.

Secondly, I have become increasingly aware of the emotional effects of change and why the term rollercoaster is often applied to intense emotional experiences. Has there ever been a better example in our times? One or two people mentioned the death of Princess Dianna and I can certainly see that in the sense of loss which many will have felt. But there is more to it than that. This decision hit right to the heart of something deeply personal to each of us; our identity.

Speaking personally, I view myself as British first and European second but I had completely underestimated the degree to which my European-ness had become core to my sense of self. Like many other people I was genuinely surprised by the result of the referendum (a good example of an unhelpful expectation) and perhaps more surprisingly how it unsettled me, and many others on both sides of the vote. It was a rare example of a collective emotional response which will reverberate for some time. I now tell myself that I am still a European (its a Geographical fact) but just not part of the EU for much longer. Just saying that helps me to let go.

Some of the vitriol, negativity and personal attacks which came out in recent weeks reminded me of the importance of mindfulness in these situations. Our emotional responses can be very powerful and rather than trying to resist them or pretend that they don’t exist, better to accept them, embrace them and find ways to mitigate their impact. Visualisation may help you to do that and an ex colleague and writer John Purkiss offers the example of the sea.

Try to envisage events and emotions as waves which come and go and let them wash over you, rather than trying to resist them. If the ocean is the sum of who we are, then the waves are necessarily transient and part of us. Accept and even welcome them. It is only when we hold onto negative emotions that they amplify and harm us, and sometimes those around us.

Fear is the emotion which carries the most dangerous baggage of all and the ways in which we respond to it, may prove to be one of the defining characteristics of our time.

“Fear leads to anger. Anger leads to hate. Hate leads to suffering.”


Lesson two; stay mindful and aware of your own emotional responses to events. Learn to let them go.

Daniel Kahniman, the Nobel prize winning economist uses the term confirmation bias to apply to the ways in which our minds tend to seek out evidence to support our particular view, and to exclude or discount evidence to the contrary.

I was certainly aware of that happening to me during recent weeks and interestingly, now that the die has been cast, I find myself seeking out evidence that the decision may prove to have positive consequences after all. As an optimist, I want this to work out for the best, even if it was not what I voted for. My mind now seeks out evidence that this might be so and I find myself more inclined to read articles which support this view. You may wish to think about your own confirmation biases and how they may have shaped your perspective and decisions in the past.

Once you tune into confirmation bias and really get to understand it, you will see it almost everywhere you chose to look. For example Tony Blair’s decision to invade Iraq was underpinned by his ‘belief’ that Saddam had WMD’s. Even when the evidence proved to be threadbare at best he still clung onto this ‘idea’ and excluded any and all arguments to the contrary. He was too invested in the decision to see or hear the counter arguments.I have seen many people, including myself, exhibiting cognitive bias in issues as wide ranging as choice of partner, choice of career, whether to buy a house at a particular time, or (sadly) to invest in a property in Spain.

Being aware of cognitive biases of all kinds will help each of us to make better, more informed decisions and to seek broader based evidence to support them. Like the shrewd day trader who observes patterns in the markets and invests at the right time, each of us can benefit during periods of change. We cannot control the events but we can manage our responses to them and it seems important to me that we all do that wisely.

Lesson three; be constantly aware of your own confirmation biases and have the humility to actively listen to opposing views when making decisions.

Finally I mentioned earlier my unhelpful expectation that we would remain in the EU. It was not unhelpful because it was right or wrong in a pejorative sense, but because it proved to be inaccurate. Unhelpful and unrealistic expectations often trip us up and it is better not to have any at all, or at least to mitigate them with a degree of caution. This also implies a degree of humility.

Just as it is a good idea to retain the view that the other person might just be right when you are having a debate so it is a good idea to hold onto the fact that your expectation of a certain outcome may prove to be wrong. Not only are you less likely to be disappointed but you will be able to plan for both outcomes.

Lesson 4; try to avoid unhelpful and unrealistic expectations and plan for all eventualities.

Or put another way, try to be optimistic enough to hope for the best, realistic enough to prepare for the worst and gracious enough to accept whatever comes your way.

Individuals with a growth or change mindset are better equipped to deal with periods of change than those with a fixed mindset, precisely because they view change as the norm. They are also more likely to seek out the opportunities and upsides rather than taking a fearful bunker mentality. Challenging as it may be, we all need to follow this path.

David Head is a coach and mentor with Accelerating Experience. e/

David Head

Coach and Mentor, Accelerating Experience

With twenty years experience in the search industry before becoming a coach, I combine highly personalised coaching and mentoring with broader commercial insight and perspective. I will help you to find your purpose, to thrive in your career and to change direction when this is what is needed. I will commit to helping you to achieve a state of flow by aligning values and purpose with what you do and how you do it. contact me via 07920 064056